How to Order

Link to:

Instrument Order Form

Parts & Accessories Order Form

		Prices of all goods are quoted in £ (pounds sterling)
		All orders must be pre-paid before delivery
		Prices for parts & accessories are quoted excluding delivery and priced accordingly
		Delivery costs for instruments arranged upon placement of order
		Orders can be taken by postal mail. e-mail, fax or Bankers Draft and cheques by post.

How To Pay

Credit + Debit Cards:

VISA

MASTER CARD

SWITCH

	Please fill in your details on the Order Forms, then either fax or postal mail the completed order form to us.
	Cardholder's Name and Address
	Card Type
	Card Number
	Card Expiry Date
	When ordering by credit card, send information by fax +44 (0)1531 650001 or post.

Money order/cheque

	In nominations of £ (Pounds Sterling)
	Payable to: "Hugh Craig Harpsichords"
	Address: Redhill Cottage, Bromsberrow Road, Redmarley D'Abitot, Gloucestershire, GL19 3JU

Electronic transfer

Please contact us for details on transferring directly between bank facilities.

Credit Card Ordering

We do accept credit cards but do not have a site with secure (SSL) facilities to encrypt sensitive information.

When ordering, please:

	Clearly specify the name and the code of the instrument, parts, accessories or options.
	When ordering please contact us by postal mail, telephone, e-mail or fax.

Instrument Deposit

A deposit of 30% is required when ordering instruments.

The return of a deposit after placement of order, where an instrument order is cancelled, will be at the discretion of Hugh Craig Harpsichords. There will be no refund on any completed instrument after dispatch from our workshop.

Please Note

Full payment of goods is required before the despatch of instruments, parts or accessories. Delivery charges will be quoted separately and added to this figure.

Returns

Please phone us before returning any instruments, parts or accessories. Only authorised returns can be made and despatch charges, including appropriate insurance, must be met by the customer.

A 30% levy fee will be charged on all return items.

Damaged Goods

Damaged goods in transit: for any damaged goods or missing items please make direct contact with the delivery company to fill in a claim form. Keep all packaging and damaged items for inspection. Please inform us if there are any problems.

VAT @ 17.5%